Frequently Asked Questions

Questions About In-Home Care?

It can be complicated to understand types of in-home care, services we offer, and many other associated issues. We’ve answered some of the most commonly asked questions below to give you some clarity.

What’s the difference between home health care and in-home care?

Home health care is in-home care that is provided by a certified nurse. This type of care may include physical therapy, nursing care, or recovery care. Home care is a general term for care that is provided to a client in their own home. Home care can be non-medical or medical and may include personal care services, companionship, and more.

What in-home care services do you offer?

At Comfort Keepers Roswell, Artesia, & Carlsbad, we offer the following in-home care services:

  • Senior Care
  • Respite Care
  • In-Home Companionship
  • Personal Care
  • Transportation
  • Nutrition Guidance
  • Transitional Care
  • After Surgery Care
  • 24-Hour Home Care
  • End-of-Life Care
  • Dementia Care
  • Alzheimer's Care

Contact us to learn more about the different types of care that we offer and how we can create a custom care plan for your or a loved one.

How do you select your caregivers?

We carefully screen each potential caregiver and complete extensive background checks, reference checks, and more. We only hire caregivers who are experienced and passionate about helping others. Our caregivers are also trained and insured for your benefit.

How much does home care cost?

Contact us if you would like to learn more about our home care pricing. Your costs will depend on the type of care you choose, how often you’ll need care, and what type of coverage you have.

When are your services available?

Our home care services are available whenever you need them: 24 hours per day, 7 days per week, and 365 days per year. We can provide care for just a few hours each week or around-the-clock every day. We’ll customize a care plan based on your schedule and needs.  

Do you provide personalized care plans for each client?

Yes! During an in-home consultation, we’ll meet with you and your family to discuss you or your loved one’s specific care needs and preferences. We’ll work with you to develop the right plan, schedule, and care features based on those needs.

Will my loved one have the same caregiver all the time?

We will carefully select a caregiver for each client after discussing their individual needs and preferences. Then, we’ll select a caregiver who can meet those needs and more. If the caregiver is a match for the client, they will remain with that client.

What would happen if our caregiver is sick or on vacation?

If a caregiver cannot make it to work on a particular occasion, you will hear from our client care coordinator ahead of time. We will arrange for a temporary caregiver to fill in, who will be aware of your care plan and can provide the same great care.

Feel free to contact us with any additional questions or for more information on anything discussed above.

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